Email Questions -- Reseller Web Hosting FAQ

Articles in the Email Questions category
I can receive mail, but I cannot send it. Can you tell me what's wrong?
This problem has a number of common causes. Generally, unless you've received an announcement from us that mail isn't working properly at the time you're having difficulty,...
Last Modified: 2007-10-21 Number of views: 5630
How do I set up Thunderbird for your servers?
1. In Mozilla Thunderbird , select Tools > Account Settings. 2. On the New Account Setup window, select Email account and click Next. 3. On the Identity window...
Last Modified: 2007-04-26 Number of views: 2767
How do I change my email password?
To change the password on any email account, you'll first need to log into the account's Cpanel. Once there, under the 'E-Mail' header, click on 'manage accounts'. Once ...
Last Modified: 2006-12-16 Number of views: 2702
How do I change the outgoing mail port in outlook 2000?
Go to 'tools', then 'email accounts'. Select 'view or change an existing account'. Select the account you wish to change and then click 'change...' Click the 'mo...
Last Modified: 2004-07-24 Number of views: 4415
How do I change the outgoing mail port in outlook express?
In Outlook Express, select 'tools' from the top menu bar. Go to 'accounts'. Select the email account you wish to change and click on 'properties' on the right. Click...
Last Modified: 2004-07-24 Number of views: 3385
The Spam Assassin SpamBox
So, you've tried to use the spam assassin spambox, eh? And you can't figure out the gibberish explanation that Cpanel gives on how to use it? Don't feel bad. We couldn't...
Last Modified: 2003-11-11 Number of views: 2147
My ISP blocks port 25. Can I still use your SMTP server to send mail?
Yes, you can. Please try changing the port for SMTP in your mail client to port 599. (bart and lisa servers are port 26. All others are port 599)    ...
Last Modified: 2003-09-24 Number of views: 2788
Is there a secure https login for Webmail?
.  Yes, there is. Try: https://www.domain.com:2096 or https://server.hostname.com:2096 You may get a warning message, but this is normal. The transferred data ...
Last Modified: 2003-08-06 Number of views: 2165
Do you offer any anti-virus protection for emails?
Yes, we do. This comes automatically with our mail system and requires nothing from you to make it work. All incoming and outgoing emails are scanned for viruses. ...
Last Modified: 2003-08-02 Number of views: 3034
OH MY GOD!!! My email isn't working? HELP PLEASE!!
First off, relax. Take a deep breath. You're going to get an ulcer if you continue to be so excited! :)   Here are some solutions to common email problems that will sa...
Last Modified: 2003-07-30 Number of views: 6099
What email clients can I use for my email accounts?
You can use pretty much any mail client you like with our mail service. Clients such as Eudora, Outlook, and Outlook Express are the most popular. ...
Last Modified: 2003-07-30 Number of views: 1998
What is my SMTP Server?
Your SMTP server is the IP found in your setup email, or, if propagation has completed, mail.yourdomain.com. ...
Last Modified: 2003-07-30 Number of views: 2226
What is my SMTP server?
Your pop3 server is either the IP in your setup email, or, if propagation has completed, mail.yourdomain.com. ...
Last Modified: 2003-07-30 Number of views: 3196
What is the Path to Sendmail?
The path to sendmail is /usr/sbin/sendmail ...
Last Modified: 2003-07-26 Number of views: 2049
Do you limit the amount of mails I can send per hour?
Yes, we do. The amount of mails sent per hour is limited to 1500 per user. We do this to minimize the impact of spammers who may sign up with us and get by our initial checks....
Last Modified: 2003-07-25 Number of views: 2137
I'm getting an " unrouteable mail domain " message when I send email. What's wrong?
This error most often indicates that you have reached our limit for sending mail for the given hour. Mails are limited to 1500 per hour per user. This limit is in place to cu...
Last Modified: 2003-07-25 Number of views: 9279
How do I configure Eudora for my account?
Within Eudora, Select "Tools" and then Select "Options". Within the Tool Bar on the left side of the Box, Select "Getting Started" Enter your POP Account Information, ex...
Last Modified: 2003-07-11 Number of views: 1962
What is my POP3 Server?
Your pop3 server is either the IP in your setup email, or, if propagation has completed, mail.yourdomain.com. ...
Last Modified: 2003-07-11 Number of views: 3346
What is your policy on SPAM?
We have a zero tolerance policy on SPAM. if you do it, your account will be terminated immediately. ...
Last Modified: 2003-07-11 Number of views: 1997
How can I setup email with Outlook Express?
When Outlook Express Starts click Tools -> Accounts Inside the "Internet Accounts Windows" click Add -> Mail Fill in your name. Click Next. Click "I already h...
Last Modified: 2003-07-10 Number of views: 2484
How do I set up an email address in Cpanel?
1. Login to your control panel.2. In the Email section click on Manage Accounts.3. At the bottom click on Add Account.4. Fill in the name you want for your email address. For ...
Last Modified: 2003-07-10 Number of views: 2033
How can I setup email with Microsoft Outlook 2000?
After loading Outlook, choose Tools... --> Accounts... Click Add... --> Mail... Type in the name that you want displayed by people receiving your mail. Click Next....
Last Modified: 2003-07-08 Number of views: 2816
How do I access webmail?
You may access webmail, by going to http://www.yourdomain.tld/webmail/ after your domain has propagated. Note: Please replace "your domain.tld" with that of your actual do...
Last Modified: 2003-07-07 Number of views: 3013


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